![]() ![]() ![]() Please ensure that you have completed all of the steps described in the following document Printer cannot print black ink or color ink, or prints blank Pages. Hi see that you have trouble with your black ink. I use a printer wireless Photosmart 6520, no printing or copying in black. If you like you can print a new diagnostic test page, scan it and include it in the post, I can take a look to try to find a way to solve this problem. Please let me know the results if you are still having problems.Ĭheck the date on the cartridge to make sure that they are still in warranty. 'Cartridge problem,' 'Cartridge missing or damaged', or 'Not compatible ink cartridges' Message is displayed on the control panel. Here is a document to clean the contacts of the cartridge. This document is intended printer does not print black ink or color ink or prints blank Pages. You can always run however of cleanups on the print head. I don't know what you have tried so far the fix, but I included a few documents to go through the steps to see if we can solve this problem. I understand that the black is not printing on the computer but prints partially on the diagnostics page. Welcome to the HP Forums, I hope you enjoy your experience! Is this a systemic problem? How do we get fixed? All the patches of troubleshooting on the Web page do no good. I saw three other posters with this same problem, everything from 21/01/14 and no answers to the problem. When I try to print a page of type, it is either totally empty or very indistinct. Inside of the 'Black' box is empty, however. except on the print quality diagnostics page where the text and black frames around boxes all print in black. HP Photosmart 5520 does not print in black ink.īlack doesn't print not. Once again, you guys have been great, and I really appreciate your efforts to help me with the problem. I din't print a lot, but when I print, more ink is used in the maintenance process for the printed book. Therefore, I decided to remove the printer. However, in attempts to print the text later, printer would not print in black.Īlmost enough money has been spent for the ink to try to correct the problem, as well as the cost of travel for the purchase of new cartridges, to pay for a new printer. Test page, all the colors OK and text was correctly printed in black. Cleaned up the wind of the cartridge and ran maintenance twice. Photosmart 6520 does not print text in black. Then I lined up the printheads of the same print utility program. I ran an initial print head cleaning my computer and then clicking the button indicating that the print heads were NOT clean. But when I sat down at my computer and used the program utility printing, he did. The printhead, cleaning of the screen failed touchscreen printer running. ![]() I cleaned the print heads and the cartridge ink levels are full. I presume that it was the cartridge but I replaced the cartridge and it still does not print. My photosmart 6510 does not print in black. If the foregoing is not satisfactory results so thanks for posting here. The Canada or the United States, call 1-800-HPINVENt, also see the document here to get our contact information. If the steps it do not solve the problem, please contact HP Support, even if the printer is longer under warranty. The message here is a troubleshooting document links for the Photosmart 6520. When the test print all colors except black are there and when I try to print, half the time the pages are either white or did that a computer imprimé.Mon of sentence under Windows 8.1, but this was never a problem. Despite all my printer does print in color. I tried everything to solve the problem is : head cleaning cartridges, printer reset, purchasing new ink cartridges ( ink hp orininal ) color settings when printing, diagnostic problem with the software hp ( scandoctor ? ) etc. Photosmart 6520: my printer (photosmart 6520) does not print in black Hello, my printer aged 2 years does not want to print in black for 1 week. ![]()
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